IMImobile

Madhapur · Enterprise SaaS · Acquired

Cloud communications software, customer interaction management (CPaaS), and omnichannel orchestration

About

IMImobile (an integral part of Webex by Cisco, formerly IMImobile Private Limited) is an enterprise cloud communications and customer interaction platform founded in Hyderabad. The company provides CPaaS (Communications Platform as a Service) infrastructure, AI conversational bots, and omnichannel messaging orchestration—enabling global enterprises to automate customer engagement across SMS, WhatsApp, voice, RCS, and in-app chat.

Founded

2000 (Incorporated January 2000)

Acquisition Status

Acquired by Cisco for $730M (£543M) in 2021 (Integrated into Cisco Webex Customer Experience Solutions)

Core Product Offerings

Webex Connect (Enterprise CPaaS), Webex Campaign (Marketing Automation), Smartflow Orchestration, and Contact Center AI integrations

Legal Entity (India)

IMIMOBILE PRIVATE LIMITED (CIN: U72900TG2000PTC033282)

Hyderabad Office Base

Plot No. 770, Road No. 44, Jubilee Hills Extension, Madhapur, Hyderabad 500081

Team

Jay Patel(Co-founder & Chief Executive Officer)

Shyamprasad Bhat(Founder & Chief Technology Officer)

Vishwanath Alluri(Founder)

Office

Directions

Plot No. 770, Road No. 44, Jubilee Hills Extension, CBI Colony, Madhapur, Hyderabad, Telangana 500081

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